The Agenda

Time Description Speakers Format
08:00

Welcome coffee & Accreditation

-

-

08:30

Welcome speech

Suzanne Neufang (Vice President Américas - HRS Global Hotel Solutions)

Speech

08:40

Economic scenarios and trends

An analysis of the current political and economic situation and the impacts on business travel

Alexandre Schwartsman (Folha de São Paulo Columnist, "Folha Press" and CBN Radio - Economist).

Keynote Speaker

09:40

What does simplification mean?

Human beings naturally go  for easy tasks that we could name “simple” but on the other hand we have a huge capability to increase complexity, it is a real paradigm.  Maybe because simplification mean different things to different people. One thing is for sure: new businesses are growing as they are offering easy access, flexibility, speed, intuitive use to users. How to better understand what simplification mean?

Silvio Celestino (Partner Director - Alliance Coaching)

Presentation

09:55

Take complexity out of travel

The digitalization of our working lives has created a keen demand for the "here and now".  In the world of business travel, that means instant services, full transparency, greater choice than ever before, quick and easy decision making. This session will identifying key business travel pain points and potentially complex areas that would benefit from simplification.

Moderator: Suzanne Neufang (Vice President Américas - HRS Global Hotel Solutions)

Panelists: Alexandre Oliveira (Managing Director da América Latina - HRS Global Hotel Solutions), Maria Cecilia Mattiuzzo (Mexico, Central and Latin America Travel Manager - Ericsson), Rafael Dessunti (CPO LATAM - Capgemini) and Renato Câmara (Manager - TV GLOBO).

Panel

10:40

Coffee Break & Networking

-

-

11:20

BPO: Can it simplify end to end process?

To increase and maintain efficiency and profitability, companies tend to outsource non-core business functions. Despite travel being one of those areas, just a few companies outsource it completely. Whether it be due to lack of internal buy in, or simply because travel has not been managed effectively in the past, making it difficult to outsource, this panel will discuss how  to simplify and outsource your hotel program.

Moderator: Jason Long (Vice President Global Solutions - HRS Global Hotel Solutions)

Panelists: Alexandre Vomero (Diretor BPO Latam - Stefanini), Carole Poillerat, (Executive Director, Industry Relations and Corporate Travel Forum - HRS Global Hotel Solutions), Laerte Farina (Institutional VP and one of fouders of CBEC).

Panel

12:05

Site Visit: Palácio Tangará

-

Site visit

12:35

Lunch

-

-

13:30

Yes, they still exist: hotel savings opportunities

Savings remain a KPI for nearly all corporate travel programs and can be challenging to achieve for the  most mature ones. In the hotel category, there are several ways to achieve savings this session will help you identify those opportunities while providing complete transparency of spend to your stakeholders.

Moderator: Phelipe Farah (Director of Hotel Solutions Latin America - HRS Group)

Panelists: Daniel Iacomini (Global Procurement - BRF), Ricardo Souza (Reservations & Revenue Manager - Palácio Tangará), Rodrigo Cezar (Events & Travel Manager - Roche) and Vinicius Luz (Regional Travel Lead LATAM, Mexico & Caribbean - Unilever).

Panel

14:25

Payment: When finance and travelers life is simpler and spend stays in control

Cash flow management and protection from fraud is the finance department's responsibility. Ensuring compliance to policy and increasing adoption to the travel program is the role of procurement. Managing expense reports is the job of the travelers and the controlling department... How can a payment solution give all these stakeholders a simple life?  This session will explore the new payment solutions on the market.

Moderator: Alexandre Oliveira (Managing Director Latin America - HRS Global Hotel Solutions)

Panelists: Alexandre Arruda (CEO - Argo Solutions), Gustavo de Mello Chaves (Product Manager for Travel & Representation - Bradesco Cartões), Jailson Alves de Souza (Director of Controlling - Atlantica Hotels International) and Renata Starke (Travel Manager - Villares Metals).

Presentation & Panel

15:20

Coffee Break & Networking

-

-

16:00

Is technology the new way to simplify traveller's lives?  Modern tech & The optimized business traveler. Efficient enhancements: New tools for business travelers.

Know me, know where I am, only tell me what I need to know. Corporate Travel has never been the end goal and will never be; Hence, travelers want it to be the fastest and easiest way to achieve their travel objectives, whether is it to finalize negotiations, sign a contract or conduct interviews, etc. What makes a travel simple? When you do have to think and do a minimum from booking to payment.  This session will allow you to better understand how business travelers and corporations can benefit from artificial intelligence, machine learning and robotics to better feed the travelers needs and to stay in control of compliance rules.

Moderator: Eduardo Murad (Director of Sales Latin America - HRS Global Hotel Solutions)

Panelists: Eduardo Bernardes (Vice President  of Sales & MKT - Gol Linhas Aéreas), Ligia Zotini Mazurkiewicz (CEO - Voicers), Philip Chaves (Head of Uber Enterprise Latam) and Valeria Soska (Managing Director - Concur Brazil).

Panel

16:45

Happiness brings Profit: Engagement with a Purpose


Márcio Fernandes (CEO - Elektro)

Keynote Speaker

17:45

Closing remarks

Alexandre Oliveira (Managing Director Latin America - HRS Global Hotel Solutions) and Laerte Farina (Institutional VP and one of CBEC founders).

Dialogue

17:55

Thank you and Closing

Suzanne Neufang (VP Americas - HRS Global Hotel Solutions)

Speech


— Please note the agenda is subject to change —

  • 08:00 — Welcome coffee & Accreditation

    Welcome coffee & Accreditation

  • 08:30 — Welcome speech

    Welcome speech

  • 08:40 — Economic scenarios and trendsAn analysis of the current political and economic situation and the impacts on business travel

    Economic scenarios and trends

    An analysis of the current political and economic situation and the impacts on business travel

  • 09:40 — What does simplification mean?Human beings naturally go  for easy tasks that we could name “simple” but on the other hand we have a huge capability to increase complexity, it is a real paradigm.  Maybe because simplification mean different things to different people. One thing is for sure: new businesses are growing as they are offering easy access, flexibility, speed, intuitive use to users. How to better understand what simplification mean?

    What does simplification mean?

    Human beings naturally go  for easy tasks that we could name “simple” but on the other hand we have a huge capability to increase complexity, it is a real paradigm.  Maybe because simplification mean different things to different people. One thing is for sure: new businesses are growing as they are offering easy access, flexibility, speed, intuitive use to users. How to better understand what simplification mean?

  • 09:55 — Take complexity out of travelThe digitalization of our working lives has created a keen demand for the "here and now".  In the world of business travel, that means instant services, full transparency, greater choice than ever before, quick and easy decision making. This session will identifying key business travel pain points and potentially complex areas that would benefit from simplification.

    Take complexity out of travel

    The digitalization of our working lives has created a keen demand for the "here and now".  In the world of business travel, that means instant services, full transparency, greater choice than ever before, quick and easy decision making. This session will identifying key business travel pain points and potentially complex areas that would benefit from simplification.

  • 10:40 — Coffee Break & Networking

    Coffee Break & Networking

  • 11:20 — BPO: Can it simplify end to end process?To increase and maintain efficiency and profitability, companies tend to outsource non-core business functions. Despite travel being one of those areas, just a few companies outsource it completely. Whether it be due to lack of internal buy in, or simply because travel has not been managed effectively in the past, making it difficult to outsource, this panel will discuss how  to simplify and outsource your hotel program.

    BPO: Can it simplify end to end process?

    To increase and maintain efficiency and profitability, companies tend to outsource non-core business functions. Despite travel being one of those areas, just a few companies outsource it completely. Whether it be due to lack of internal buy in, or simply because travel has not been managed effectively in the past, making it difficult to outsource, this panel will discuss how  to simplify and outsource your hotel program.

  • 12:05 — Site Visit: Palácio Tangará

    Site Visit: Palácio Tangará

  • 12:35 — Lunch

    Lunch

  • 13:30 — Yes, they still exist: hotel savings opportunitiesSavings remain a KPI for nearly all corporate travel programs and can be challenging to achieve for the  most mature ones. In the hotel category, there are several ways to achieve savings this session will help you identify those opportunities while providing complete transparency of spend to your stakeholders.

    Yes, they still exist: hotel savings opportunities

    Savings remain a KPI for nearly all corporate travel programs and can be challenging to achieve for the  most mature ones. In the hotel category, there are several ways to achieve savings this session will help you identify those opportunities while providing complete transparency of spend to your stakeholders.

  • 14:25 — Payment: When finance and travelers life is simpler and spend stays in controlCash flow management and protection from fraud is the finance department's responsibility. Ensuring compliance to policy and increasing adoption to the travel program is the role of procurement. Managing expense reports is the job of the travelers and the controlling department... How can a payment solution give all these stakeholders a simple life?  This session will explore the new payment solutions on the market.

    Payment: When finance and travelers life is simpler and spend stays in control

    Cash flow management and protection from fraud is the finance department's responsibility. Ensuring compliance to policy and increasing adoption to the travel program is the role of procurement. Managing expense reports is the job of the travelers and the controlling department... How can a payment solution give all these stakeholders a simple life?  This session will explore the new payment solutions on the market.

  • 15:20 — Coffee Break & Networking

    Coffee Break & Networking

  • 16:00 — Is technology the new way to simplify traveller's lives?  Modern tech & The optimized business traveler. Efficient enhancements: New tools for business travelers.Know me, know where I am, only tell me what I need to know. Corporate Travel has never been the end goal and will never be; Hence, travelers want it to be the fastest and easiest way to achieve their travel objectives, whether is it to finalize negotiations, sign a contract or conduct interviews, etc. What makes a travel simple? When you do have to think and do a minimum from booking to payment.  This session will allow you to better understand how business travelers and corporations can benefit from artificial intelligence, machine learning and robotics to better feed the travelers needs and to stay in control of compliance rules.

    Is technology the new way to simplify traveller's lives?  Modern tech & The optimized business traveler. Efficient enhancements: New tools for business travelers.

    Know me, know where I am, only tell me what I need to know. Corporate Travel has never been the end goal and will never be; Hence, travelers want it to be the fastest and easiest way to achieve their travel objectives, whether is it to finalize negotiations, sign a contract or conduct interviews, etc. What makes a travel simple? When you do have to think and do a minimum from booking to payment.  This session will allow you to better understand how business travelers and corporations can benefit from artificial intelligence, machine learning and robotics to better feed the travelers needs and to stay in control of compliance rules.

  • 16:45 — Happiness brings Profit: Engagement with a Purpose

    Happiness brings Profit: Engagement with a Purpose


  • 17:45 — Closing remarks

    Closing remarks

  • 17:55 — Thank you and Closing

    Thank you and Closing


— Please note the agenda is subject to change —

Simplify Business Travel.