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The Agenda

Simplify Business Travel

Time Description Speaker(s) Format
08:30

Welcome, Coffee and Registration

09:00

Geopolitical and economical situations and their impact on business travel

An analysis of the current political and economic situation and its impact on business travel.

Keynote

09:30

What does Simplification mean?

Human beings naturally go for easy tasks that we could name “simple” but on the other hand we have a huge capability increase and added complexity, a real paradigm. However simplification does mean different things to different people. One thing is for sure, we have new businesses growing offering easy access, flexibility, speed and intuitive use to users. How do we better understand what simplification means?



Francesco Pozzi, Ph.D., Behavior Analyst, Adjunct Professor of Behavioral Economics at IULM University-Milan

Presentation 

09:45

Take complexity out of travel 

The digitalisation of our working lives has created a keen demand for the 'here and now'. In the world of business travel, that means instant service, full transparency, greater choice than ever before, and quick and easy decision making. This session will share research results identifying key business travel pain points and potentially complex areas that would benefit from simplification.

Yvonne Moya, Principal, Festive Road

Douglas Green, MD, HRS UK

Study Presentation and Panel Discussion

10:30

BPO: can it simplify the end to end process? 

To increase and maintain efficiency and profitability, companies tend to out source non-core business functions.  Despite travel being one such area, few companies outsource it completely.  Whether it be due to lack of internal buy in, or simply because travel has not been managed effectively in the past making it difficult to outsource, our panel will discuss how best to simplify and outsource your hotel programme. 

David Ratnam, former CPO T-Mobile, Unisys, Serco and now Senior Advisor and Consultant

Marco D'illario, VP Sourcing, HRS

Panel Discussion

11:15

Coffee Break and Networking

11:45

Yes, they still exist: Hotel Savings Opportunities

Savings remain a KPI for nearly all corporate travel programmes and can be challenging to achieve for mature hotel programmes.
This session will help you identify those opportunities while providing complete transparency of spend to your stakeholders.


Presentation and Panel Discussion 

12:45

HRS - New Business Model Review 

Jason Long, VP, Global Account and Partnerships

Presentation 

13:00

Lunch and Networking

14:00

Breakout Sessions 

Breakout Session 1 - Payment: making lives easier while keeping spend under control

Cash flow management and protection from fraud is the finance department's responsibility.  Ensuring compliance to policy and increasing adoption to the travel programme is the role of procurement. Managing expense reports is the job of the travellers and the controlling department...
How can a central payment solution give all these stakeholders a simple life?
This session will explore the new payment solutions on the market.

Breakout Session 2 - How technology will enable corporations to better manage their meetings spend?

The location of an event is one of the main success factors; that’s why meeting planners are pushing back on procurement strategy as they see it as a reduction of choice for their events. But process standardisation for meeting planning does not necessarily mean less choice of venues. Now technology allows meeting planners to have quicker access to a wider offering whilst giving spend transparency to their corporations.

 











Katharina Gebhardt, PAREXEL International, Global Travel Manager

Panel Discussion 

15:00

Coffee Break and Networking 

15:30

Is technology the new way to simplify travellers' lives?

Know me, be where I am, only tell me what I need to know.
Corporate Travel has never been the end goal and will never be; Hence, Travellers want it to be the fastest and easiest way to achieve their travel objectives, whether is it to finalise negotiations, sign a contract or conduct interviews, etc..
What makes travel simple? When you have to think and do the minimum from booking to payment.  
This session will allow you to better understand how business travellers and corporations can benefit from Artificial Intelligence, machine learning and robotics to better feed the travellers needs and to stay in control of compliance rules.

Stuart Donnelly, Sixt, Senior Director

Martin Biermann, CTO, HRS

Panel Discussion

16:30

Engage or Fail!        

To get your job done you need to involve your Stakeholders and keep their attention. The Travel buyers job is more and more difficult, the market is changing so fast and the number of stakeholders to engage with is growing. In as much, emotional intelligence and selling skills are becoming key to corporate buyers. Whether it is for internal or external stakeholders, the corporate buyer needs to be able to "sell" his strategy and drive engagement to roll it out. 

Keynote 

17:00

Closing Remarks

17:15

Drinks reception

Join us in the Drawing Room for champagne and canapés



— Please note the agenda is subject to change —

  • 08:30 — Welcome, Coffee and Registration

    Welcome, Coffee and Registration

  • 09:00 — Geopolitical and economical situations and their impact on business travelAn analysis of the current political and economic situation and its impact on business travel.

    Geopolitical and economical situations and their impact on business travel

    An analysis of the current political and economic situation and its impact on business travel.

  • 09:30 — What does Simplification mean?Human beings naturally go for easy tasks that we could name “simple” but on the other hand we have a huge capability increase and added complexity, a real paradigm. However simplification does mean different things to different people. One thing is for sure, we have new businesses growing offering easy access, flexibility, speed and intuitive use to users. How do we better understand what simplification means?

    What does Simplification mean?

    Human beings naturally go for easy tasks that we could name “simple” but on the other hand we have a huge capability increase and added complexity, a real paradigm. However simplification does mean different things to different people. One thing is for sure, we have new businesses growing offering easy access, flexibility, speed and intuitive use to users. How do we better understand what simplification means?



  • 09:45 — Take complexity out of travel The digitalisation of our working lives has created a keen demand for the 'here and now'. In the world of business travel, that means instant service, full transparency, greater choice than ever before, and quick and easy decision making. This session will share research results identifying key business travel pain points and potentially complex areas that would benefit from simplification.

    Take complexity out of travel 

    The digitalisation of our working lives has created a keen demand for the 'here and now'. In the world of business travel, that means instant service, full transparency, greater choice than ever before, and quick and easy decision making. This session will share research results identifying key business travel pain points and potentially complex areas that would benefit from simplification.

  • 10:30 — BPO: can it simplify the end to end process? To increase and maintain efficiency and profitability, companies tend to out source non-core business functions.  Despite travel being one such area, few companies outsource it completely.  Whether it be due to lack of internal buy in, or simply because travel has not been managed effectively in the past making it difficult to outsource, our panel will discuss how best to simplify and outsource your hotel programme. 

    BPO: can it simplify the end to end process? 

    To increase and maintain efficiency and profitability, companies tend to out source non-core business functions.  Despite travel being one such area, few companies outsource it completely.  Whether it be due to lack of internal buy in, or simply because travel has not been managed effectively in the past making it difficult to outsource, our panel will discuss how best to simplify and outsource your hotel programme. 

  • 11:15 — Coffee Break and Networking

    Coffee Break and Networking

  • 11:45 — Yes, they still exist: Hotel Savings OpportunitiesSavings remain a KPI for nearly all corporate travel programmes and can be challenging to achieve for mature hotel programmes.This session will help you identify those opportunities while providing complete transparency of spend to your stakeholders.

    Yes, they still exist: Hotel Savings Opportunities

    Savings remain a KPI for nearly all corporate travel programmes and can be challenging to achieve for mature hotel programmes.
    This session will help you identify those opportunities while providing complete transparency of spend to your stakeholders.


  • 12:45 — HRS - New Business Model Review 

    HRS - New Business Model Review 

  • 13:00 — Lunch and Networking

    Lunch and Networking

  • 14:00 — Breakout Sessions Breakout Session 1 - Payment: making lives easier while keeping spend under controlCash flow management and protection from fraud is the finance department's responsibility.  Ensuring compliance to policy and increasing adoption to the travel programme is the role of procurement. Managing expense reports is the job of the travellers and the controlling department...How can a central payment solution give all these stakeholders a simple life?This session will explore the new payment solutions on the market.Breakout Session 2 - How technology will enable corporations to better manage their meetings spend?The location of an event is one of the main success factors; that’s why meeting planners are pushing back on procurement strategy as they see it as a reduction of choice for their events. But process standardisation for meeting planning does not necessarily mean less choice of venues. Now technology allows meeting planners to have quicker access to a wider offering whilst giving spend transparency to their corporations.

    Breakout Sessions 

    Breakout Session 1 - Payment: making lives easier while keeping spend under control

    Cash flow management and protection from fraud is the finance department's responsibility.  Ensuring compliance to policy and increasing adoption to the travel programme is the role of procurement. Managing expense reports is the job of the travellers and the controlling department...
    How can a central payment solution give all these stakeholders a simple life?
    This session will explore the new payment solutions on the market.

    Breakout Session 2 - How technology will enable corporations to better manage their meetings spend?

    The location of an event is one of the main success factors; that’s why meeting planners are pushing back on procurement strategy as they see it as a reduction of choice for their events. But process standardisation for meeting planning does not necessarily mean less choice of venues. Now technology allows meeting planners to have quicker access to a wider offering whilst giving spend transparency to their corporations.

  • 15:00 — Coffee Break and Networking 

    Coffee Break and Networking 

  • 15:30 — Is technology the new way to simplify travellers' lives?Know me, be where I am, only tell me what I need to know.Corporate Travel has never been the end goal and will never be; Hence, Travellers want it to be the fastest and easiest way to achieve their travel objectives, whether is it to finalise negotiations, sign a contract or conduct interviews, etc..What makes travel simple? When you have to think and do the minimum from booking to payment.  This session will allow you to better understand how business travellers and corporations can benefit from Artificial Intelligence, machine learning and robotics to better feed the travellers needs and to stay in control of compliance rules.

    Is technology the new way to simplify travellers' lives?

    Know me, be where I am, only tell me what I need to know.
    Corporate Travel has never been the end goal and will never be; Hence, Travellers want it to be the fastest and easiest way to achieve their travel objectives, whether is it to finalise negotiations, sign a contract or conduct interviews, etc..
    What makes travel simple? When you have to think and do the minimum from booking to payment.  
    This session will allow you to better understand how business travellers and corporations can benefit from Artificial Intelligence, machine learning and robotics to better feed the travellers needs and to stay in control of compliance rules.

  • 16:30 — Engage or Fail!        To get your job done you need to involve your Stakeholders and keep their attention. The Travel buyers job is more and more difficult, the market is changing so fast and the number of stakeholders to engage with is growing. In as much, emotional intelligence and selling skills are becoming key to corporate buyers. Whether it is for internal or external stakeholders, the corporate buyer needs to be able to "sell" his strategy and drive engagement to roll it out. 

    Engage or Fail!        

    To get your job done you need to involve your Stakeholders and keep their attention. The Travel buyers job is more and more difficult, the market is changing so fast and the number of stakeholders to engage with is growing. In as much, emotional intelligence and selling skills are becoming key to corporate buyers. Whether it is for internal or external stakeholders, the corporate buyer needs to be able to "sell" his strategy and drive engagement to roll it out. 

  • 17:00 — Closing Remarks

    Closing Remarks

  • 17:15 — Drinks receptionJoin us in the Drawing Room for champagne and canapés

    Drinks reception

    Join us in the Drawing Room for champagne and canapés



— Please note the agenda is subject to change —

Simplify Business Travel

Join us in London on 7 June 2018
Register now
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