The Agenda

Simplify Business Travel

Time Description Speaker(s) Format
08:30

Coffee and Registration

08:50

Welcome

Douglas Green - Managing Director, UK & Ireland - HRS

Carole Poillerat - Executive Director, Industry Relations and Corporate Lodging Forum - HRS 

09:00

The Economy's Impacts on Business Travel

Geopolitical and economical situations and their impact on business travel

An analysis of the current political and economic situation and its impact on business travel.

Rt Hon Kenneth Clarke, MP 

Keynote

09:30

What does Simplification mean?

Human beings naturally go for easy tasks that we could name “simple” but on the other hand we have a huge capability increase and added complexity, a real paradigm. However simplification does mean different things to different people. One thing is for sure, we have new businesses growing offering easy access, flexibility, speed and intuitive use to users. How do we better understand what simplification means?



Francesco Pozzi, Ph.D., Behavior Analyst, Adjunct Professor of Behavioral Economics at IULM University-Milan

Presentation 

09:45

Simplification: what does it mean to Travel Managers?

Presentation of HRS and ACTE research identifying key business travel pain points and potentially complex areas that would benefit from simplification. 

Yvonne Moya - Festive Road 

Study Presentation 

10:00

Take complexity out of travel - what areas would benefit from simplification? Is BPO an option and will it simplify the end to end process? 

The digitalisation of our working lives has created a keen demand for the 'here and now'.  In the world of business travel, that means instant service, full transparency, greater choice than ever before, and quick and easy decision making. As a way to increase and maintain efficiency and profitability, companies tend to outsource non-core business functions. Despite travel being one such area, few companies outsource it completely.  Whether it be due to lack of internal buy in, or simply because travel has not been managed effectively in the past making it difficult to outsource, our panel will discuss how best to simplify and outsource your hotel programme.

Olive Kavanagh - Travel Manager, Kerry Group

Emma Eaton - Commodity Manager - Travel, Siemens plc 

Douglas Green, Managing Director, UK & Ireland, HRS


Panel Discussion

11:15

Coffee Break and Networking

11:45

Yes, they still exist: Hotel Savings Opportunities

Savings still remain one of the KPIs of corporate travel programmes and can be challenging to reach for "mature" hotel programmes. In the hotel category, there are several ways to reach savings than through the hotel programme itself, such as taking advantage of the market price and the hotel yield management; This session will help you identify key savings opportunities you can achieve in the hotel category, a lot that you have not explored yet. Access to a wider offering while giving spend transparency to your corporation. 

 


Sammit Khandeparkar, Global Travel Manager, Springer Nature 

Neil Corr, Regional Head Advisory Services, Revenue - IDeaS

Marco D'ilario , VP Sourcing - HRS

Chris Orme, Director of Sale, Travelodge


Presentation and Panel Discussion 

12:45

HRS - New Business Model Review

Jason Long, VP, Global Account and Partnerships

Presentation 

13:00

Lunch and Networking

14:00

Is technology the new way to simplify travellers' lives? 

Know me, be where I am, only tell me what I need to know.
Corporate Travel has never been the end goal and will never be; Hence, Travellers want it to be the fastest and easiest way to achieve their travel objectives, whether is it to finalise negotiations, sign a contract or conduct interviews, etc..
What makes travel simple? When you have to think and do the minimum from booking to payment.  
This session will allow you to better understand how business travellers and corporations can benefit from Artificial Intelligence, machine learning and robotics to better feed the travellers needs and to stay in control of compliance rules.

Stuart Donnelly, Sixt, Senior Director Mobility as a Solution 

Covadonga Baselga, Senior Investment Consultant, Amadeus Ventures

Simon Carmouche, Director of Product, PredictX

Martin Biermann, CTO, HRS

Panel Discussion

14:45

Engage or Fail!        

To get your job done you need to involve your Stakeholders and keep their attention. The Travel buyers job is more and more difficult, the market is changing so fast and the number of stakeholders to engage with is growing. In as much, emotional intelligence and selling skills are becoming key to corporate buyers. Whether it is for internal or external stakeholders, the corporate buyer needs to be able to "sell" his strategy and drive engagement to roll it out. 

Lee Warren, Invisible Advantage 

Keynote 

15:30

Coffee Break and Networking 

16:00

Breakout Sessions 

Breakout Session 1 - Payment: making lives easier while keeping spend under control

Cash flow management and protection from fraud is the finance department's responsibility.  Ensuring compliance to policy and increasing adoption to the travel programme is the role of procurement. Managing expense reports is the job of the travellers and the controlling department...
How can a central payment solution give all these stakeholders a simple life?
This session will explore the new payment solutions on the market.


Breakout Session 2 - How technology will enable corporations to better manage their meetings spend?

The location of an event is one of the main success factors; that’s why meeting planners are pushing back on procurement strategy as they see it as a reduction of choice for their events. But process standardisation for meeting planning does not necessarily mean less choice of venues. Now technology allows meeting planners to have quicker access to a wider offering whilst giving spend transparency to their corporations.

Jay Patel, Head of Sales & Partner Management, AirPlus International

Jade Ajwani, Director of Sales and Marketing,  Crowne Plaza London

Christian Gall, VP Payments, HRS  








Katharina Gebhardt, PAREXEL International, Global Travel Manager

Jane Griffiths, Global Service Director, glh Hotels Management

Abbie Michaelson, VP Meetings & Groups, HRS 

Panel Discussion 

17:00

Closing Remarks

Scott Davies, CEO,  Institute of Travel Management 

Douglas Green, MD HRS UK & Ireland 

17:15

Drinks reception

Join us in the Drawing Room for champagne and canapés



— Please note the agenda is subject to change —

  • 08:30 — Coffee and Registration

    Coffee and Registration

  • 08:50 — Welcome

    Welcome

  • 09:00 — The Economy's Impacts on Business TravelGeopolitical and economical situations and their impact on business travelAn analysis of the current political and economic situation and its impact on business travel.

    The Economy's Impacts on Business Travel

    Geopolitical and economical situations and their impact on business travel

    An analysis of the current political and economic situation and its impact on business travel.

  • 09:30 — What does Simplification mean?Human beings naturally go for easy tasks that we could name “simple” but on the other hand we have a huge capability increase and added complexity, a real paradigm. However simplification does mean different things to different people. One thing is for sure, we have new businesses growing offering easy access, flexibility, speed and intuitive use to users. How do we better understand what simplification means?

    What does Simplification mean?

    Human beings naturally go for easy tasks that we could name “simple” but on the other hand we have a huge capability increase and added complexity, a real paradigm. However simplification does mean different things to different people. One thing is for sure, we have new businesses growing offering easy access, flexibility, speed and intuitive use to users. How do we better understand what simplification means?



  • 09:45 — Simplification: what does it mean to Travel Managers?Presentation of HRS and ACTE research identifying key business travel pain points and potentially complex areas that would benefit from simplification. 

    Simplification: what does it mean to Travel Managers?

    Presentation of HRS and ACTE research identifying key business travel pain points and potentially complex areas that would benefit from simplification. 

  • 10:00 — Take complexity out of travel - what areas would benefit from simplification? Is BPO an option and will it simplify the end to end process? The digitalisation of our working lives has created a keen demand for the 'here and now'.  In the world of business travel, that means instant service, full transparency, greater choice than ever before, and quick and easy decision making. As a way to increase and maintain efficiency and profitability, companies tend to outsource non-core business functions. Despite travel being one such area, few companies outsource it completely.  Whether it be due to lack of internal buy in, or simply because travel has not been managed effectively in the past making it difficult to outsource, our panel will discuss how best to simplify and outsource your hotel programme.

    Take complexity out of travel - what areas would benefit from simplification? Is BPO an option and will it simplify the end to end process? 

    The digitalisation of our working lives has created a keen demand for the 'here and now'.  In the world of business travel, that means instant service, full transparency, greater choice than ever before, and quick and easy decision making. As a way to increase and maintain efficiency and profitability, companies tend to outsource non-core business functions. Despite travel being one such area, few companies outsource it completely.  Whether it be due to lack of internal buy in, or simply because travel has not been managed effectively in the past making it difficult to outsource, our panel will discuss how best to simplify and outsource your hotel programme.

  • 11:15 — Coffee Break and Networking

    Coffee Break and Networking

  • 11:45 — Yes, they still exist: Hotel Savings OpportunitiesSavings still remain one of the KPIs of corporate travel programmes and can be challenging to reach for "mature" hotel programmes. In the hotel category, there are several ways to reach savings than through the hotel programme itself, such as taking advantage of the market price and the hotel yield management; This session will help you identify key savings opportunities you can achieve in the hotel category, a lot that you have not explored yet. Access to a wider offering while giving spend transparency to your corporation.  

    Yes, they still exist: Hotel Savings Opportunities

    Savings still remain one of the KPIs of corporate travel programmes and can be challenging to reach for "mature" hotel programmes. In the hotel category, there are several ways to reach savings than through the hotel programme itself, such as taking advantage of the market price and the hotel yield management; This session will help you identify key savings opportunities you can achieve in the hotel category, a lot that you have not explored yet. Access to a wider offering while giving spend transparency to your corporation. 

     


  • 12:45 — HRS - New Business Model Review

    HRS - New Business Model Review

  • 13:00 — Lunch and Networking

    Lunch and Networking

  • 14:00 — Is technology the new way to simplify travellers' lives? Know me, be where I am, only tell me what I need to know.Corporate Travel has never been the end goal and will never be; Hence, Travellers want it to be the fastest and easiest way to achieve their travel objectives, whether is it to finalise negotiations, sign a contract or conduct interviews, etc..What makes travel simple? When you have to think and do the minimum from booking to payment.  This session will allow you to better understand how business travellers and corporations can benefit from Artificial Intelligence, machine learning and robotics to better feed the travellers needs and to stay in control of compliance rules.

    Is technology the new way to simplify travellers' lives? 

    Know me, be where I am, only tell me what I need to know.
    Corporate Travel has never been the end goal and will never be; Hence, Travellers want it to be the fastest and easiest way to achieve their travel objectives, whether is it to finalise negotiations, sign a contract or conduct interviews, etc..
    What makes travel simple? When you have to think and do the minimum from booking to payment.  
    This session will allow you to better understand how business travellers and corporations can benefit from Artificial Intelligence, machine learning and robotics to better feed the travellers needs and to stay in control of compliance rules.

  • 14:45 — Engage or Fail!        To get your job done you need to involve your Stakeholders and keep their attention. The Travel buyers job is more and more difficult, the market is changing so fast and the number of stakeholders to engage with is growing. In as much, emotional intelligence and selling skills are becoming key to corporate buyers. Whether it is for internal or external stakeholders, the corporate buyer needs to be able to "sell" his strategy and drive engagement to roll it out. 

    Engage or Fail!        

    To get your job done you need to involve your Stakeholders and keep their attention. The Travel buyers job is more and more difficult, the market is changing so fast and the number of stakeholders to engage with is growing. In as much, emotional intelligence and selling skills are becoming key to corporate buyers. Whether it is for internal or external stakeholders, the corporate buyer needs to be able to "sell" his strategy and drive engagement to roll it out. 

  • 15:30 — Coffee Break and Networking 

    Coffee Break and Networking 

  • 16:00 — Breakout Sessions Breakout Session 1 - Payment: making lives easier while keeping spend under controlCash flow management and protection from fraud is the finance department's responsibility.  Ensuring compliance to policy and increasing adoption to the travel programme is the role of procurement. Managing expense reports is the job of the travellers and the controlling department...How can a central payment solution give all these stakeholders a simple life?This session will explore the new payment solutions on the market.Breakout Session 2 - How technology will enable corporations to better manage their meetings spend?The location of an event is one of the main success factors; that’s why meeting planners are pushing back on procurement strategy as they see it as a reduction of choice for their events. But process standardisation for meeting planning does not necessarily mean less choice of venues. Now technology allows meeting planners to have quicker access to a wider offering whilst giving spend transparency to their corporations.

    Breakout Sessions 

    Breakout Session 1 - Payment: making lives easier while keeping spend under control

    Cash flow management and protection from fraud is the finance department's responsibility.  Ensuring compliance to policy and increasing adoption to the travel programme is the role of procurement. Managing expense reports is the job of the travellers and the controlling department...
    How can a central payment solution give all these stakeholders a simple life?
    This session will explore the new payment solutions on the market.


    Breakout Session 2 - How technology will enable corporations to better manage their meetings spend?

    The location of an event is one of the main success factors; that’s why meeting planners are pushing back on procurement strategy as they see it as a reduction of choice for their events. But process standardisation for meeting planning does not necessarily mean less choice of venues. Now technology allows meeting planners to have quicker access to a wider offering whilst giving spend transparency to their corporations.

  • 17:00 — Closing Remarks

    Closing Remarks

  • 17:15 — Drinks receptionJoin us in the Drawing Room for champagne and canapés

    Drinks reception

    Join us in the Drawing Room for champagne and canapés



— Please note the agenda is subject to change —

Simplify Business Travel